Example Question: Our Selective Work Aptitude Test (S.W.A.T) is a great way of finding your strongest competencies and promoting them. This also helps us match you with companies and roles which you are suited to and therefore, more successful in. You will be given a series of scenarios and multiple-choice responses. This will be displayed in written format or you can watch and listen to the animation for each question if you prefer. Then all you need to do is rank the options in order of what you would most likely do and what you would least likely do in the given situation. The question below is an example of the types of questions you will be asked. You will need 15-20 minutes to complete the S.W.A.T.
Two colleagues are struggling with a project. You hear them talking politely to each other about it, but their discussion seems to be going nowhere.
What do you do? Rank the options below, starting with the action you are most likely to take.
Please arrange your responses A-D in order of which action you are most likely to take. (Drag the box so they are stacked in order of most applicable, highest being at the top)
Your manager has assigned a number of projects to you. One would allow you to work on a skill that your manager specifically suggested that you improve. The other would not but would add significant value for a key customer.
How do you allocate your time between the two projects? Rank the options below, starting with the action you are most likely to take.
You and a new project team have to analyse last years sales results and report this to your manager. You have not worked with this team before and there is a lot of information to gather. Most of which is unfamiliar to you.
What is your first step?
Rank the options below starting with the action you are most likely to take.
You are working on a project that your manager is responsible for. Team member disputes and lack of ownership of tasks are causing delays and Inefficiencies.
What do you do?
The business you work for has been bought and is now run by new owners, meaning significant changes are being made. This is affecting your area substantially and current processes are often becoming ambiguous, Ineffective or Inefficient. As a result customers are being disrupted and may take their business elsewhere.
What do you do?
Rank the options below starting with the action you are most likely to take .
You and a colleague have an opportunity to get involved in a focus group that will enable you to work on a key area you both wish to improve in. The group meets for three hours every week, and you are concerned that the time commitment will mean your other work may suffer.
Rank the options below, starting with the action you are most likely to take.
For once it is a quiet period at work, meaning this week you will have a few hours available to you to use as you wish, although you know it will return to the usual more busy level from next week onwards.
From the following options, how do you choose to spend the few hours of time available to you?
Your area of the business recently had a number of connected issues where important customer information was not recorded accurately. Your manager believes that this will be solved If the right processes for collecting this information are put in place. However, you are worried this may not address the underlying issues that are causing customer service problems.
You have joined a team of 15 people where there is noticeable conflict. There are two distinct groups who tend to disagree, one focusing on detail and the other looking more at the wider implications of their work. A third group avoids conflict and works in isolation. The groups are of about equal size.
The team has been asked to work together on an urgent and complex task.
Project responsibilities need to be divided between you and three other team members. Your manager has given your team the freedom to allocate responsibilities evenly and use this as a development opportunity providing standards of delivery are high.
How do you decide the work to undertake personally on this project?
You and your colleagues recently received the following email,
I would like you to investigate opportunities to improve our data collection methods. As you know, we are using an outdated system and there have been several errors over the past few months. This is an important project and will take you some time, but I'm sure you can understand the value it will bring to the business.
Chris Schofield (Manager)
You can see the benefits this will bring. However, as you begin to work on this project it becomes clear that others are not fully bought in to all of the goals. This has slowed the project down as people debate priorities.
You are responsible for organising a conference with external speakers that will be attended by people from across the business. You have freedom in how you approach this task, which is bigger and unlike anything you have worked on before.
How do you set about approaching the work?
You are working in a role that does not directly impact customers and targets, but where your work has a strong impact on the ability of other people to deliver to customers effectively.
You have just received a group text message from your manager:
I've just seen the recent financial performance figures and they are not good! Most of our team haven't been able to hit their customer targets and we will all need to work hard to improve this situation.
You are new to the company and lack skills and knowledge that would allow you to perform your role fully. Your induction time is when you should focus on this. However, while your new colleagues are friendly and approachable, many of them are extremely busy and seem to lack the time to help you learn what you need.
You and a more experienced colleague have been working on improving service levels. Your colleague has suggested a solution that is easy to implement but you think it will not be effective in the long run. You have suggested a solution that is difficult to implement but you believe will have huge long term benefits.